This Privacy Policy describes how your personal information is collected, used, and shared when you visit, make contact with or make a purchase from (the “Site”). 


When you visit Pointers Antiques, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” 

We collect Device Information using the following technologies: 

    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

    – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

    – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally, when you make a sales enquiry or sign up to our mailing list through the Site, we collect certain information from you, including your name, email address and phone number. We refer to this information as “Order Information.” 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 


We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We will only disclose personal data to any third-party that is needed to fulfil the service. There may be instances where third parties will be contracted to use a sub-contractor(s), in this case it is the third-parties responsibility to ensure the users information is securely kept. 

Additionally, we use this Order Information to: 

Communicate with you; 

Screen our orders for potential risk or fraud; and 

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

We operate a mailing list program that users can subscribe to by giving their permission via our site. The mailing list is used to inform our subscribers about new stock, company news and other services that we supply. Our newsletter is delivered using a third-party provider, Mailchimp. For further information, please follow the link Users can unsubscribe to our newsletter at any time by clicking the unsubscribe link at the bottom of our newsletter emails. 

We accept no responsibility for any damages that occur due to third party downloads, nor do we accept any responsibility for implications or damages that arise from the use of external website links or social media sharing links found on our site, as mentioned in this policy. Users are advised to proceed with caution and verify the external web links/third party downloads authenticity before proceeding and accept that the use of our social media sharing buttons will publish content to the user’s social media page or news feed.  


We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 


In accordance with the GDPR, if you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.  

Please note if you are a European resident, we will process your information to complete any sales contract we have with you or to fulfil our service as mentioned above. Also please note that your information will be transferred outside of Europe, including to United States and Canada. 


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below: 

Wildwinds Antiques Emporium, London Road, Teynham, ME9 9JY.